Freight and delivery

When the order is placed online, there is a brief period of time (usually not more than 24 hours) we can push the order into the future if you won't be at home during the expected delivery time frame. After this period has passed and the order has started to be processed, we won't be able to do any amendments.

Once the invoice is sent to you and the carrier has received the order and informed you about the delivery, you will need to contact the carrier directly for any delivery date changes.

Yes, you can.  You will need to inform the store that you want home delivery and they will provide you with the contact information with the third party company for quotations and bookings.

Unfortunately JYSK doesn't offer a collection and recycling service for used products yet.

Orders can only be tracked once received at our UK delivery partner.

Once received, you'll receive a SMS/Email with tracking/delivery details


For orders delivered to a JYSK store or by Cargo courier, you will be contacted when your order is received and handled at courier/store.

If you need further help, or your order is not scanned into a UK delivery partner within 8 working days from placing your order, please contact our Customer Service Team via our Live Chat or by phone

Delivery to address of your choice - Delivery charges apply
In JYSK we offer a delivery service all across England, Wales & Scotland (we do not deliver to islands without bridges). 
The deliveries and made direct to our customers from our Distribution Centre in Denmark and not from the UK or the stores. There are no additional customs fees charged to customers.

Delivery service and price will depend on order volume and weight.
Our website will calculate the delivery service and price for you once you put the items in the basket.

Delivery to store - No delivery cost apply

• Delivery time: Up to 13 working days
• Basket value has to be £60 or more
• Must be collected within 7 days from when the order is ready in the store

Parcel delivery: Small light orders - e.g. duvets, towels and bed linen

• Delivery time: 4-8 working days
• Standard front door delivery on all orders
• DPD Parcel Locker delivery also available. 

Cargo delivery: Larger and heavy orders - e.g. furniture, wardrobes and bed solutions

• Delivery time: 10-12 working days
• Standard front door delivery on all orders

Our delivery areas are split into zones based on their location in the UK

PARCEL POST (SMALLER ARTICLES):
Parcel post is delivered as standard to the front door of the delivery address within 4 to 7 working days.
 
CARGO SHIPMENTS (LARGE ARTICLES):

All our online orders are being dispatched from our warehouse in Denmark.
Due to Brexit our deliveries can be stopped temporarily in customs. 

There will be no additional Brexit related costs when your JYSK order is delivered.