Customer service - questions and answers

You are more than welcome to contact us if you need some help. For the fastest response and help we recommend that you make use of our webchat function where our skilled employees are ready to assist you.

Of course, a good old fashioned phone call always works too. However, please note that we usually experience a busy period between 09:00 – 10:00 in the morning.

Outside opening hours, you may contact us by Facebook direct message or drop us an email by using the send email button – please remember to attach pictures if you are contacting us regarding an article claim.