Customer service - questions and answers
Longer delivery time on online orders may appear due to Black Friday.
80% of our customers finds the answer to their questions in our FAQ’s.
If you cannot find the answer you are looking for here on our website, please contact our Customer Service via our Live Chat or phone number to the right.
In the event of a complaint about a product, please use the Live Chat function to the right. Our agents can sort out your case right away. Outside our opening hours, please use the email form under Return and Claim. Please attach photo documentation in the form.
We look forward to helping you.