Customer service - questions and answers

80% of our customers find the answer to their questions in our FAQ’s.
 

If you cannot find the answer you are looking for here on our website, please contact our Customer Service via our Live Chat or phone number to the right.

In the event of a complaint about a product, please use the Live Chat function to the right. Our agents can sort out your case right away. Outside our opening hours, please use the email form under Return and Claim. Please attach photo documentation in the form.

We look forward to helping you.

CONTACT CUSTOMER SERVICE

Live chat - Offline
Average 90 seconds wait
03300 883818
Average 5 minute wait
Opening hours for customerservice
  • Phone - Mon-Fri 09:00 - 16:00
  • Chat - Mon-Fri 09:00 - 16:00
You can find store hours here