A JYSK store staff member is advising a customer about purchasing a duvet

Quality and Guarantee

At JYSK, we know that every home – and every budget – is different. That’s why we offer three distinct product ranges: BASIC, PLUS, and GOLD. Whether you're shopping for a new mattress, duvet, pillow, or towel, it’s easy to find the quality and comfort that suits your needs.

No matter which range you choose, you can always feel confident that you're getting great value – along with the peace of mind that comes from trusted quality products and several benefits for you as a customer. 

    BASIC, PLUS, and GOLD at JYSK 

    BASIC – Great value for everyday needs 

    Essential products at the lowest price, giving you great value for your money. A practical choice when you want reliable products without extras.

    PLUS – Enhanced comfort and quality

    PLUS strikes a balance between quality and affordability. A step up in comfort, materials, and features, PLUS products are ideal for everyday use at a sensible price.

    GOLD – Exclusive quality at an affordable price

    Superior quality made with premium materials. GOLD is for those who want the very best JYSK has to offer – all at a price that remains accessible and affordable.


    EVERYDAY LOW PRICE 

    With our EVERYDAY LOW PRICE products, you're guaranteed a great offer whenever it suits you. Selected products and categories are available at the same low price every day – so you can shop when it suits you and still enjoy great value.


    Extended guarantees on mattresses and duvets

    A good night’s sleep starts with quality you can rely on. That’s why we offer extended guarantees on selected mattresses and duvets – giving you added peace of mind when you invest in comfort. These guarantees reflect our commitment to offering trusted quality products made to withstand everyday use for a long time. 

    Extended mattress guarantee

    We provide an extended guarantee of either 15 or 25 years on a number of mattresses:

    • Box mattresses: 15 years' guarantee on PLUS and 25 years on GOLD 
    • Spring mattresses: 15 years' guarantee on PLUS and 25 years on GOLD
    • Foam mattresses: 25 years' guarantee on GOLD 
    • Continental beds: 15 years' guarantee on PLUS and 25 years on GOLD
    • Adjustable beds: 15 years' guarantee on PLUS and 25 years on GOLD 

    Additionally, we offer a 100-days trial period on GOLD mattresses. This means you can try out your new GOLD mattress for up to 100 days, and if you are not completely satisfied with your choice, you can exchange it for another one. 

    Learn more about our 100-days trial period on GOLD mattresses. 

    Extended duvet guarantee

    We provide an extended guarantee of either 5 or 10 years on a number of duvets:

    • PLUS duvets: 5 years' guarantee for both natural filling and fibre filling
    • GOLD duvets: 10 years' guarantee for both natural filling and fibre filling 

    Fast, easy, and reliable exchange service 

    At JYSK, we accept returns as long as items are in their original condition, in their original packaging, and you have your receipt. This includes mattresses. We offer a full refund with no time limit for unused products returned with proof of purchase, whether bought in-store or online. 

    Learn more about our return and exchange policy. 


    Trusted quality products at JYSK 

    At JYSK, we’re committed to providing you with products you can trust. That's why we work with internationally recognised certifications such as FSC® (FSC® N001715), OEKO-TEX®, and Better Cotton

    These certifications are your assurance of our ongoing commitment to delivering trusted quality – not only for the safety and quality of our products, but also for the well-being of our customers and the world around us.

    Learn more about our work with sustainability and product certifications.

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