Freight and delivery

Should you have any questions regarding our delivery services we are happy to help. If you cannot find an answer to your question below, you are always welcome to contact our customer service.

General

Answer

You can track parcel orders via DPD when they contact you to offer a delivery date.

You can also track your larger cargo order via Rhenus Home Delivery. This will be available when they contact you to arrange delivery.

If you would like and help then please give our Customer Service Team a call on
03300 883 818

Was your question not answered ? Write to customer service.

Answer

Our delivery areas are split into zones based on their location in the UK

PARCEL POST (SMALLER ARTICLES):
Parcel post is delivered as standard to the front door of the delivery address within 4 to 7 working days.
 
CARGO SHIPMENTS (LARGE ARTICLES):

The carrier will deliver cargo shipments to your delivery address within 5 to 15 working days. The price of the shipment will depend on weight, size, volume, delivery area and delivery type.
 
Additional delivery information
  1. You will receive a SMS with proposals for delivery dates from our carrier thus giving you the opportunity to select the preferred delivery date.
  2. On the day of delivery the driver will contact you to confirm that delivery is en route providing a 4 hour delivery window.
Please note;
  • Delivery delays may occur during peak periods and in winter time due to weather conditions.
  • Customers are responsible for disposing of any packaging materials.

Was your question not answered ? Write to customer service.


 

Was your question not answered ? Write to customer service.

Answer

Online order delivered to a JYSK store - No delivery cost
 
Delivery to store gives you the opportunity to order a wider range of products than we offer in our stores.
Once your order has been made online, choose a JYSK store near you to get it delivered to.
These products are packed at our central warehouse in Denmark and then shipped to the store. Delivery time from ordering to delivery to the store is 5-10 working days.
NB: You can only choose Delivery to Store if your order amounts to €100 or more.

Delivery to address of your choice - Delivery costs apply
JYSK Ireland can deliver to customers located at Republic of Ireland.
We distinguish between:

  • Parcel post for smaller items - e.g. duvets, towels and bed linen. Delivery costs from £3.95.
    • Delivery time 4-7 working days
  • Cargo for large items - e.g. mattresses, bed solutions and furniture. Delivery costs from £24.99.
    • ​​​​​​​Delivery time 5-10 working days.

JYSK will determine the freight method based on the weight and volume of the item(s) you purchase and the delivery area and service.

Was your question not answered ? Write to customer service.

Answer

Small deliveries – parcels;

  • If your order is shipped as a smaller package we usually deliver within 4-7 working days.
Large deliveries – furniture and other larger articles;
  • If your order is shipped as a large delivery which requires delivery by a freight company we usually deliver within 5-15 working days.
  • The courier will call you before delivery takes place to advise when the goods will arrive.
If our estimated delivery time has passed, please contact our JYSK Customer Service Center via our Live Chat or by calling 0330 088 3818.
 

Was your question not answered ? Write to customer service.

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