Answer
For Small Parcel deliveries a delivery date can't be changed.
For large Cargo deliveries, delivery date can be changed up to 2 days after ordering date. Please contact our Customer Service Center on our Live Chat or on telephone 0330 088 3818.
In the event that you are not present at your address upon the transport company delivering your order, you will be notified by the delivery company and you will need to contact them to arrange re-delivery at a later date and you will be charged for any additional delivery.
We will never delivery goods to you unless you have agreed a date and time with our transport company. Our transport company will contact you, within 10 to 15 working days. Once they are in receipt of your goods you will receive a phone call to arrange a delivery date and time.
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