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All our online orders are being dispatched from our warehouse in Denmark.
Due to Brexit our cargos can take a longer period of time to go through the customs in The United Kingdom.
If you use your Tracking number and it looks like the order haven't been dispatched, this can be because your order is currently in the UK customs.
Due to the Brexit our delivery time is up to 20 working days from ordering date as all orders have to be inspected in customs.
Once you receive your Track&Trace number in our Shipping email, your order are expected to be delivered within the next 3-5 working days.
If your order haven't been delivered and the delivery time is over 20 working days, please contact our Customer Service via our Live Chat.
Was your question not answered ? Write to customer service.