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12. Privacy Policy

It is important to us that you feel secure shopping on JYSK operates all JYSK websites and is responsible for all associated data; this includes We comply with all stipulations in the Data Protection Act 1998. For example, any relevant personal information will, at the earliest, be erased when the legally required deadlines have passed.

When you pay via, the payment is made via a secure connection, which ensures that your payment information cannot be accessed by an unwelcome third party. Read more about payment.

We register the IP address from which you make your purchase. This information may be used in the event of a police investigation, as we report fraudulent payments to the police. We release account and other personal information when we find it necessary in order to comply with applicable laws and to prevent theft and fraud, e.g. in connection with credit cards.

What type of information does JYSK collect?

A. Information you provide us in connection with your purchase:

When you shop on, we ask you to provide your name, address, mobile telephone number and e-mail address. We store this information securely in JYSK's own VLAN network at Atos, which is protected behind firewalls. The information is only accessible to trusted employees of JYSK and Atos. We do not register and log your personal information, and we only use such data in connection with the establishment and expedition of your orders and to assist you with your enquiries. By registering, you always have the option of accessing and raising objection to any data that may be registered in accordance with the Data Protection Act 1998.

We use only your e-mail address as a link in the completion of your orders. If you would like to receive our newsletter, it requires consent from you.

We do not use your telephone number to contact you for sales calls.  You will only be contacted by us by telephone if there is a problem with your order and/or to obtain information about your delivery.

JYSK does not transfer, sell or in any way make your personal information accessible to third parties, including other companies.

B. Information you provide to us in connection with subscribing to our newsletter:

At JYSK, we make an effort to observe current laws and regulations for good marketing practices. This is why we only send newsletters to recipients who have subscribed to the newsletter. If you have received our newsletter without giving us your consent, the reason for this may be that someone you know has forwarded the newsletter to you.

We save your information in a database on a protected server. Only JYSK's web administrators, in collaboration with an external partner, have access to your information.

We guarantee that we will not pass on or sell your e-mail address to other companies.

You can unsubscribe from the newsletter by clicking on the link at the bottom of the e-mail, you received from us. 

C. Automatic information:

We strive to maintain a user-friendly website containing information that you will find relevant. This is why we use technology that is able to collect, process and sort information about how our website is used. We collect this information using cookies. A cookie is a small text file that is saved on your computer. In practice, this means that our website can "remember" you when you visit it more than once, and that we can obtain statistics that tell us how you and others use our website.

We use cookies from Google Analytics. This helps us to determine which sections of our website you are viewing when you are clicking around on

You can delete cookies from your browser at any time. Please be aware, however, that if you set your browser to not accept cookies, there will be parts of that you cannot use. We therefore recommend that you enable the use of cookies. Some of the information collected by JYSK can be made public, though it would be in an anonymous form, such as information about the number of visitors to the website. Information about our customers is an important part of our business, and we neither sell nor exchange such information with others. If at any time your information is to be shared with a third party, you will first have the opportunity to refuse. 

If you would like to receive our newsletter, we ask that you provide us with your name, surname, postal code, gender and year of birth when you subscribe. This information will allow us to develop our future marketing activities, so that they become more relevant to you.

We collect specific information about your hardware and software, and how you use We use this information to optimise and to troubleshoot errors on We also collect information about which pages and other information you visit on, so that we can analyse user behaviour on the website. Your data will not be forwarded to a third party and your data will automatically be deleted after 30 days.

Practical information about the newsletter


When you sign up to the newsletter you can expect to receive 1-3 weekly newsletters.
You can easily unsubscribe from the newsletter at any time via a link in the newsletter.

The newsletters contain the latest offers, news, campaign papers and catalogues as well as information on current campaigns.
Furthermore, you will also receive service messages, including follow-up emails after purchases from and e-mails containing items you have shown interest in.


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