Questions related to stores and store orders

Yes, you can reserve goods online for pick up and pay in a store. We call this service Click and Collect.
Find the items that you wish to purchase on JYSK.co.uk and click ‘Reserve online - Collect in store'.  If the store you're interested in is not listed, this means the product is unfortunately not in stock at the moment. 
 
You will receive an email confirming the reservation has been made. The store will within 30 minutes (in store opening hours) send you an SMS, with a confirmation and an order number. When an order number and order confirmation is received on SMS, the order is active for pick up. You must collect the reservation within the next 2 days after that confirmation has been sent. Just bring the SMS to the cash register and store will hand out the order to you.

NB: Click & Collect must be paid in the store the order is created to and we are unable to transfer stock from store to store 
 
Please note that some articles may only be available for online purchase on JYSK.co.uk - availability will be clearly stated on the articles on JYSK.co.uk as ONLINE ONLY. These products cannot be ordered online and delivered to stores.
 

If the store has not confirmed your reservation on a SMS within 30 min from placing the Click & Collect order (within the stores opening hours), please contact JYSK Customer Service via our Live Chat or Telephone.

Our Customer Service Team have access to all store systems and will be able to contact the store for you to follow up on your reservation.

Find the items that you wish to purchase on JYSK.co.uk and click ‘Reserve online - Collect in store'.  If the store you're interested in is not listed, this means the product is unfortunately not in stock at the moment. 
 
You will receive an email confirming the reservation has been made. The store will within 30 minutes (in store opening hours) send you a SMS, with a confirmation and an order number. When an order number and order confirmation is received on SMS, the order is active for pick up for the next 48 hrs. Just bring the SMS to the cash register and store will hand out the order to you.

NB: Click & Collect must be paid in the store the order is created in.
 
Please note that some articles may only be available for online purchase on JYSK.co.uk - availability will be clearly stated on the articles on JYSK.co.uk as ONLINE ONLY.