Should you have any questions regarding our delivery services we are happy to help. If you cannot find an answer to your question below, you are always welcome to contact our customer service.
Only orders delivered with DPD can be tracked via a tracking link.
Once your order is dispatched from our main warehouse in Denmark, an e-mail with your invoice will be send to you. Your tracking information will be in this e-mail as well.
Your tracking link will not be active until DPD scan in your order at their depot. Shipping from Denmark to UK can take 3-5 working days. Please allow 3-5 working days before tracking your order via tracking link.
For orders delivered to a JYSK store or by Cargo courier, you will be contacted when your order is received and handled at courier/store.
If you need further help, or your order is not scanned into DPD depot within 8 working days from placing your order, please contact our Customer Service Team via our Live Chat or call us on 03300 883 818.
Was your question not answered ? Write to customer service.
Was your question not answered ? Write to customer service.
Please note all order are delivered from our warehouse in Denmark. Due to Brexit delivery time from Denmark to UK has increased. This increased delivery time is already calculated in to the estimated times above.
Once your order is received and handled, you will be contacted to arrange either collection (delivery to store) or delivery.
If our estimated delivery time has passed, and you have not heard further about your order, please contact our JYSK Customer Service Team via our Live Chat or by calling 0330 088 3818.
Parcel delivery (DPD)
Delivery time: 4-8 working days (Mon-Fri)
Cargo Home delivery (Rhenus) – furniture and other larger articles;
Delivery time: 10-15 working days (Mon-Fri)
Delivery to a JYSK store
Delivery time: 10-15 working days (Mon-Fri)
Was your question not answered ? Write to customer service.
Our delivery areas are split into zones based on their location in the UK
PARCEL POST (SMALLER ARTICLES):
Parcel post is delivered as standard to the front door of the delivery address within 4 to 7 working days.
CARGO SHIPMENTS (LARGE ARTICLES):
Was your question not answered ? Write to customer service.
Was your question not answered ? Write to customer service.
Was your question not answered ? Write to customer service.
Was your question not answered ? Write to customer service.