Quality and guarantee
JYSK mattresses are labelled DREAMZONE® or WellPurTM. We have a wide range of mattresses and bedding solutions in different qualities and price points. You can test all mattresses in our mattress studio in store. The mattresses are divided into three qualities and price categories:
Extended guarantees on mattresses
We provide an extended guarantee of 15 or 25 years on a number of mattresses:
Spring mattresses: 15 years on PLUS, 25 years on GOLD.
Foam mattresses: 25 years guarantee on GOLD.
On spring mattresses our guarantees cover manufacturing and material defects on the springs.
On foam mattresses our guarantees ensure that the foam will not lose its resilience beyond foam's normal level of subsidence.
Products within the PLUS category
For PLUS box mattresses, PLUS spring mattresses, PLUS continental beds and PLUS adjustable beds there is a 15 year extended guarantee. The extended guarantee covers defects that derive from the materials inside or from the manufacturing process. Defects on the frame, the slats, and the metal springs are covered.
Mattresses within the GOLD category
For GOLD box mattresses, GOLD spring mattresses, GOLD continental beds and GOLD adjustable beds there is a 25 year extended guarantee. The extended guarantee covers defects that derive from the materials inside or from the manufacturing process. Defects on the frame, the slats, and the metal springs are covered.
For GOLD foam mattresses we guarantee that the shape of the mattress will be stable and that general use will not compress the foam. If the height of the main part of the core sags by more than 20% in height, the mattress is covered by the guarantee. An eventual change in height can be found by using a spirit level and a tape measure to reveal the difference from the centre to the sides.
It is a precondition for the guarantee to apply for all the products mentioned above, that either a suitable mattress protector, mattress pad, or top mattress has been used the whole time. You must also have vacuumed your mattress regularly.
Fast and easy exchange service means peace of mind for you!
At JYSK, we accept returned items providing that they are in their original packaging, condition and that you have your receipt. This policy also applies to our mattresses.